30-Day Right of Withdrawal
You have a 30-day right of withdrawal on all products — including made-to-order Woodworks products. Notify us at info@rune-jakobsen.dk within 30 days of receipt; you then have 14 days to return the item unused and undamaged.
You pay the cost of the return shipment yourself, unless it is a complaint. Danish customers can order a return label via Shipmondo. Once we have received the item, we refund the full purchase price.
Return address: Rune-Jakobsen Design ApS, Att.: Kari Rune-Jakobsen, Tiendemarken 14 A, Gudum, 9280 Storvorde, Denmark.
Complaints: Under the Sale of Goods Act you have a 2-year right of complaint for manufacturing and material defects. For a justified complaint we cover the cost of the return shipment.
