Delivery times & product info, Woodworks
All 'Rune-Jakobsen Woodworks' products are made on order - so when you buy a product in the webshop, We don't pick it from a storage shelf, but we make it specially for you.
Normal production time for standard products is approx. 10-15 working days.
The deadline for orders to be delivered before Christmas 2023 is Monday 11th. December.
NOTE That we are always trying to create unique products with an exciting visual expression and color game. You should therefore take our photos as indicative and not as an expression of what a standard product looks like.
If you want a delivery estimate before ordering or have any questions, you are very welcome to call a (+45) 42 43 43 93 Or Mail info@rune-jakobsen.dk
JUICE GROOVES?
The juice grooves in our boards are not just for decoration. They are 19mm wide and 10mm deep so they can actually hold quite a bit of liquid so it stays on the board instead of spilling over the table.
If you want a different type of juice cap collection than our standard drills that follow the edges of the board, please feel free to to contact us before ordering And ask you about the possibilities of a "custom" juice.
ENGRAVING?
I will gladly upon request laser engrave a name or logo in your product without charge. Contact me before ordering if you'd like to inquire about the possibilities.
COPPER DETAILS?
We offer to produce all Woodworks Products with Copper details as an alternative to brass or aluminium for a fee of 5-15% depending on size and design.
If you are interested in in inquiring about the price of a product with copper details, please send a mail to torben@rune-jakobsen.dk
-- Shipping --
Denmark
DKK 49 for the parcel shop or DKK 69 if you want it delivered directly to your address. Free shipping on purchases over DKK 2500
European Union
Shipping from 12 Euro. Shipping costs are calculated based on weight.
United States of America - Delivered duty paid (DDP)
From 35 USD. Shipping costs are calculated based on weight.
We charge duties and import taxes upon payment in the webshop
Canada- Delivered duty paid (DDP)
From 55 CAD. Shipping costs are calculated based on weight
We charge duties and import taxes upon payment in the webshop
Australien- Delivered duty paid (DDP)
From 85 AUD. Shipping costs are calculated based on weight
We charge duties and import taxes upon payment in the webshop
New Zealand- Delivered duty paid (DDP)
From 110 NZD. Shipping costs are calculated based on weight
We charge duties and import taxes upon payment in the webshop
United Kingdom- Delivered duty paid (DDP)
From 15 GBP. Shipping costs are calculated based on weight
We charge duties and import taxes upon payment in the webshop
Switzerland / Liechtenstein - Delivered duty paid (DDP)
From 26 CHF. Shipping costs are calculated based on weight
We collect customs duties and import taxes when paying in the online shop
Sweden
From SEK 135. Shipping costs are calculated based on weight.
Free shipping on purchases above SEK 4000
Norge- Delivered duty paid (DDP)
From NOK 175. Shipping costs are calculated based on weight.
We are registered with Norwegian VOEC number 2060051 and collect VAT, customs and import duties when paying in the online shop.
Free shipping on purchases above NOK 4000
Rest of the world
From 45 USD. Shipping costs are calculated based on weight.
We charge duties and import taxes upon payment in the webshop
If you come from a country for which the webshop cannot calculate shipping, you are welcome to contact us on phone (+45) 42434393 or mail info@rune-jakobsen.dk for a shipping quote
Shipping costs may differ for shipping of furniture and orders exceeding 10 kg to EU / Non EU contries. Therefore, please contact us before ordering to get specific shipping costs on bathtubs, showcases, heavy chopping boards etc. Send inquiry about shipping costs on specific products on mail info@rune-jakobsen.dk
PRICES
All prices in the webshop can be displayed in local currencies. All transactions take place in DKK at the current exchange rate. All prices are incl. 25% VAT / Non-EU countries can trade VAT-free.
PAYMENT
The account information you enter when purchasing goods is sent in encrypted form (SSL) which only you and the purchaser can read. Thus, no one else sees or stores the information about you.
Your payment is reserved on your account immediately after the order is placed and since the ordered product is manufactured especially at your request, the purchase amount is raised after a few days - i.e. before dispatch. If you regret your purchase, we will of course refund the full purchase amount.
- We accept payment with Anyday.
With Anyday, you can split your payment. You pay the first installment when the item is ordered, and the remaining amount is paid over the following 3 months. Anyday is free for you as long as you pay on time. With Anyday, you get an account that you can use at all webshops that offer payment through Anyday. Read terms for Anyday here:www.anyday.io/da/terms-conditions/shopper
Right of withdrawal and return
If you regret your purchase, we will of course refund the entire purchase amount including shipping costs etc.
You (or recipient of the product) have 30 days after receipt to notify us that you regret the purchase, and then you also have 30 days to send it back.
Complaint
According to the Sales Act, Rune-Jakobsen.dk grants a 2-year right of complaint from the invoice date for manufacturing and material defects (missing). The right of complaint does not cover errors, damage or wear and tear, directly or indirectly caused by incorrect operation, incorrect maintenance, violence or unauthorized intervention.
The invoice must be presented to Rune-Jakobsen.dk in connection with the application of the complaint.
Any complaints about defects in delivered products must be made to Rune-Jakobsen Design within a reasonable period of time after the Buyer has or should have discovered the defect. Otherwise, the Buyer loses his right to claim the defect.
Subject to change:
Rune-Jakobsen Design reserves the right to continuously change and update prices, terms and conditions.
