VAT, customs and duties

🛃 Customs, VAT & Taxes

We ship all items from our base in Denmark (EU). Below you can see what this means for you.

🇪🇺 Orders within the EU

If you are purchasing from an EU country, the price you see at checkout is the final price. All prices include your local country's VAT and you will not be charged any additional fees upon delivery.

🇳🇴 Customers in Norway

If you are shopping from Norway, you can feel completely safe. The price you see at checkout is the final and total price. This is because we ship your package as 'Delivered Duty Paid' (DDP).

We are VAT registered in Norway ( VOEC no. 2060051 ) and charge Norwegian VAT directly in the webshop.
Any customs duties for your items will be calculated and included in the total price at checkout.

In other words, you will not be charged any additional costs or fees when importing to Norway.

🇨🇭 Customers in Switzerland

All orders are shipped as 'Delivered At Place' (DAP). This means that you as the customer are responsible for paying any local import costs (customs, VAT, fees) that are charged by the shipping company upon arrival.

These fees are set by the Swiss authorities and are beyond our control.

🇬🇧 For UK Customers.

We are pleased to inform you that the majority of our products are handcrafted in Denmark or elsewhere in the EU, and therefore qualify for duty-free import under the EU–UK Trade and Cooperation Agreement (TCA).

This means:

✅ No customs duties

Because our products are of EU origin, they are generally not subject to UK import duty. We provide all necessary documentation to ensure a smooth customs process.

VAT and Delivery

We are not registered for UK VAT and therefore do not charge VAT at checkout.

Instead, UK VAT (currently 20%) will be charged upon delivery, regardless of order value.
You will be contacted by the courier (typically DHL, UPS, or similar) and asked to pay VAT before the parcel is delivered.

Please note:

This applies to all orders, regardless of total amount.
There may also be a small handling fee charged by the courier for processing UK import VAT.

🇺🇸 For US customers - October 2025

Notice Regarding Temporary Suspension of Shipping to the U.S.
Following the introduction of technical trade barriers imposed by the U.S. administration on products imported from the EU, we have encountered significant challenges and uncertainties concerning both customs procedures and shipping.

This situation is untenable for both you as a U.S. customer and for us as a European company, so we have decided to temporarily suspend shipments to the United States.

We sincerely apologize for any inconvenience this may cause our U.S. customers. Sales will resume once these restrictions are lifted or adjusted to a level we consider fair for our customers and sustainable for our business operations.

If you have an alternative delivery address outside the United States, you are of course welcome to place an order for delivery there.

Thank you for your understanding and continued support.

🌎 Other orders outside the EU

For other countries outside the EU, orders are sent as 'Delivered At Place' (DAP).

This means for you as a customer:

You are responsible for paying any import charges levied by the shipping company upon arrival in your country. This may include customs duties, import VAT and handling fees.
These fees are set by the local authorities in your country and are beyond our control.

Worth knowing: Many countries have a de minimis threshold where orders under a certain value are exempt from customs duties. We recommend that you check the applicable rules for your country with your local customs authorities if you are in doubt.

By completing a purchase, you agree to these terms.