Defined – wide magnetic knife holder in multiple sizes and wood species

Handmade magnetic knife holders in uncompromising quality – function meets aesthetics

A deliberate alternative to mass production

In a market dominated by mass-produced magnetic knife holders and knife blocks, we take a different path.

Every magnetic knife holder and knife block is made to order in our small, specialised joinery in Denmark – with great care, respect for the materials, and in close dialogue with you.

Why customers choose our magnetic knife holders

• Handmade to order in Denmark
• Fully magnetic design with free placement of the knives
• Strong neodymium magnets made to our specification
• FSC-certified oak or walnut
• Custom sizes and adjustments at no extra charge
• Gentle storage that protects your knives
• Easy and hygienic to clean
• 100% satisfaction or your money back

With us you will find only handmade magnetic knife holders and knife blocks, built around function, durability and aesthetics – made for daily use and many years of pleasure.

Handmade in Denmark – chosen by customers worldwide

For more than 10 years we have designed and made magnetic knife holders and knife blocks for customers all over the world.

Through thousands of magnetic knife holders and knife blocks delivered to customers in Denmark, Europe, the USA and Australia, we have built a deep understanding of function, materials and individual needs.

Every product is made individually to order in our workshop in the far north of Denmark, where we – Kari and Torben – personally handle the design and the entire making process.

That means:

• No mass production
• No middlemen
• Direct contact with the people who make the product
• Full responsibility for the result and the finish

The finish comes from a long series of manual processes that bring out the natural character of the wood and leave a silk-smooth, hard-wearing surface.

Fully magnetic design – free placement and a secure hold

Our magnetic knife holders and knife blocks differ markedly from conventional solutions: they are fully magnetic.

They are built with continuous rows of strong neodymium magnets along the full length of the magnetic knife holder and across the width of the knife block. That means you can use every centimetre – a 40 cm magnetic knife holder typically takes 6–8 kitchen knives.

The magnets are embedded invisibly in the wood and distributed across several layers, so each blade makes contact with more than one magnet at a time. The result is a stable, secure hold where the knives do not slide, twist or pull towards each other.

Gentle storage for your knives

A good magnetic knife holder is not only about storage – it also protects your knives.

When knives hang freely on a magnetic knife holder, you avoid the blade-to-blade contact that so often happens in drawers or in closed knife blocks. That reduces the risk of small chips along the edge and helps the knives stay sharp for longer.

At the same time the knives are always visible and within reach, which makes work in the kitchen both faster and clearer.

More hygienic than closed knife blocks

Closed knife blocks can be difficult to clean, and moisture or food residue can build up in the slots over time.

On a magnetic knife holder the knives hang freely and ventilated, which makes cleaning simple and makes it easier to keep both knives and wood dry and clean.

It is a solution favoured by chefs and keen home cooks alike.

Strong magnets developed for the purpose

We use only strong neodymium magnets, made to our specification and imported directly from the manufacturer.

Will they hold heavy knives?

All our magnetic knife holders are built to hold the vast majority of kitchen knives securely.

In the few cases where a knife is unusually heavy or has a low magnetic content, we offer our X-tra Strong series, with roughly double the magnetic pull of the standard models.

We are happy to advise, so you end up with the solution that suits your knives best.

Natural materials and a considered finish

We think of our magnetic knife holders and knife blocks as functional furniture – and that shapes the whole process.

Each model is made from carefully selected FSC-certified oak or walnut. The wood is worked, sanded and finished with great precision, so the surface feels harmonious, is pleasant to the touch and stands up to daily use.

Finally we apply an environmentally friendly furniture oil that protects the wood and brings out its natural structure. Every product is discreetly stamped with our signature – Rune-Jakobsen – as a record of origin and responsible production.

Standard or bespoke – at no extra charge

In the shop you will find a range of proven standard designs.

We also make bespoke solutions:

• Custom dimensions
• Adapted fittings
• Special mounting solutions

Smaller adjustments are made at no extra charge, and we are happy to advise on the best solution for your kitchen.

Flexible mounting

All magnetic knife holders come with concealed fittings and the mounting hardware you need.

If you want to mount without screws – on tiles, for instance – we can make the magnetic knife holder without fittings, so it can be put up with construction adhesive such as No More Nails.

Just write your wishes in the comment field when you order.

100% satisfaction or your money back

We know it takes trust to order a handmade product without holding it first.

That is why we offer full right of return – including on bespoke magnetic knife holders and knife blocks. If the product does not live up to your expectations, we will of course take it back and refund you.

The small difference that makes the big difference

The best products are often the ones you barely notice day to day – because they simply work.

Our magnetic knife holders and knife blocks are made with that in mind. They give your knives a safe and elegant place, keep them within easy reach as you work, and bring a warm, natural note to the kitchen.

A simple solution, carried out with care.

Inspiration: Handmade magnetic knife holders in uncompromising quality – function meets aesthetics · Magnetic knife holder vs. knife block – which should you choose? · Knife block on the worktop or magnetic knife holder on the wall?

Relevant products and collections

• Magnetic knife holders and knife blocks
• Magnetic knife holders
• Knife blocks
• Magnetic knife holders and knife blocks with leather, linoleum or cork
• Magnetic knife holders with extra strong magnets

What length should I choose?

The length decides how many knives your magnetic knife holder can take. The simplest method is to lay your knives out with the spacing you want, then measure the total width – that gives you the minimum length your new magnetic knife holder needs.

Which magnetic knife holders are the strongest?

We design ours so that a standard model 4.5 cm wide has more than enough power for the vast majority of kitchen knives. Width is therefore mainly a question of design, since magnet strength is the same across all widths within the same series.

• Models 4.5–8.5 cm wide have the same magnetic force.
• Models 10–28 cm wide have roughly 50% stronger magnetic force.
• All X-tra Strong designs have 100% stronger magnetic force than the standard models.

If you have very large or heavy knives, we recommend a wide model or X-tra Strong. That gives a larger magnetic contact surface and keeps the knives especially stable.

Do you need help?

If you are unsure which magnetic knife holder to choose, you are always welcome to email us at info@rune-jakobsen.dk

Inspiration: Magnetic knife holder vs. knife block – which should you choose? · Knife block on the worktop or magnetic knife holder on the wall? · Which magnetic knife holder is right for your kitchen?

Relevant products and collections

• Magnetic knife holders and knife blocks
• Magnetic knife holders
• Knife blocks
• Magnetic knife holders and knife blocks with leather, linoleum or cork
• Magnetic knife holders with extra strong magnets

All magnetic knife holders come with two hidden keyhole fittings on the back. We use different types of fittings depending on the design, but the principle is the same.

Two screws go into the wall, and the magnetic knife holder hangs on them. Screws and wall plugs are included with your order.

If you would rather mount it without screws, you can use construction adhesive or strong double-sided tape. We usually recommend No More Nails from Pattex, but any construction adhesive will work as long as your knives are not too heavy and the wall is perfectly flat. When ordering, please leave a note in the cart so we can leave the back completely smooth and unoiled – your adhesive or tape will grip far better.

Alternatively, we can position the fittings to match two grout lines in a tiled wall. All we need is the exact distance between the two joints when you order.

Magnetic mounting

If you prefer a solution with no screws and no adhesive at all, we offer Knifeboard Magnetic — a magnetic knife holder with a magnetic back, designed to mount straight onto a fridge, extractor hood or any other magnetic surface. It goes up and comes down without tools and without leaving a mark.

If you would like magnetic mounting on one of our other designs, we can make it as a bespoke solution. Write to Kari at info@rune-jakobsen.dk and we will find the right solution for you.

(Please note that all warranties are void if the magnetic knife holder is mounted without using the mounting fittings.)

Inspiration: How to install a magnetic knife holder from Rune-Jakobsen Design · Wood, leather or linoleum on a magnetic knife holder? · Can a magnetic knife holder damage your knives?

Relevant products and collections

• Magnetic knife holders and knife blocks
• Magnetic knife holders
• Knife blocks
• Magnetic knife holders and knife blocks with leather, linoleum or cork
• Magnetic knife holders with extra strong magnets

To keep both your knives and your magnetic knife holder or knife block in the best condition, always put the knives back only when they are completely clean and completely dry. Damp knives can damage the surface over time and leave marks.

Wipe your magnetic knife holder or knife block regularly with a slightly damp cloth, and avoid detergents and harsh chemicals. If needed, the surface can be refreshed with a little natural wood oil on a soft cloth.

Avoid placing the product close to strong heat sources or in direct sunlight, as this can dry out the wood and change its colour over time.

With proper care, your magnetic knife holder or knife block will keep its looks and its function for many years.

Inspiration: Use and care of your Rune-Jakobsen magnetic knife holder · Can all kitchen knives hang on a magnetic knife holder? · Damascus steel and magnetic knife holders – what you need to know

Relevant products and collections

• Magnetic knife holders and knife blocks
• Magnetic knife holders
• Knife blocks
• Magnetic knife holders and knife blocks with leather, linoleum or cork
• Magnetic knife holders with extra strong magnets

We only use carefully selected FSC certified furniture wood. The primary wood types are oak and walnut.

We finish all products with a food-approved oil.

PLEASE NOTE that we always try to create unique and well-crafted products with an exciting visual expression and play of colors. You should therefore take our photos as a guide and not as a guarantee of how the finished product will appear.

Remember that wood is a living material. No two pieces of wood are the same, so all product photos are indicative.

You can benefit from surfing around our website and seeing examples of products we have made in the different types of wood to get a better impression of the wood's color variations, structure and expression.

If you are in doubt about choosing a type of wood for a product, you are very welcome to contact us to discuss the options. We are happy to advise and inspire 😊

Inspiration: Wood vs. plastic vs. bamboo – which cutting board should you choose? · Oak vs. walnut – which type of wood is best for cutting boards? · End grain vs. long grain – which chopping board should you choose?

Relevant products and collections

• Rune-Jakobsen Woodworks – Handmade in Denmark
• Magnetic knife holders and knife blocks
• Cutting, chopping and serving boards

Real products, honest pictures

With us, craftsmanship, materials and aesthetics are at the heart of everything we do. Our product images are designed to give you an honest and inspiring impression of what you're getting – without unnecessary staging.

The vast majority of product photos in our webshop are therefore taken by us – whether it's a grinder, a magnetic knife holder, a serving board or one of our textiles. The images of our wooden products always show genuine, handmade products that we photograph before they are packed and sent to their new owners.

To give you a better idea of ​​how the products will look in different homes and kitchens, we sometimes insert these original photos into AI-generated rooms or backgrounds. Only the background is artificial – the product itself is never altered or AI-generated. Every grain, edge, color, and detail you see belongs to the physical product we created.

We also occasionally receive photos from satisfied customers who give us permission to use them in the webshop. These photos provide an honest and inspiring insight into how our products look in real homes and environments.

No artificial product renderings. No misleading visual enhancements. Just real craftsmanship, photographed honestly.

Indicative images when choosing a variant

We are constantly expanding our product gallery. As many of our products come in a variety of sizes and variations, we do not yet have images of all of them. The image shown when you select a product primarily illustrates the selected wood type – not necessarily the specific size or design variation.

Every piece of wood is unique

Wood is a living natural material, and our passion is to create unique products with character. The grain patterns and color play will therefore naturally vary from product to product. Please consider our images as guiding inspiration and an indication of the quality we deliver.

If you have any questions, we're happy to help.

Do you have any questions about design, size, wood type or special requests? Do not hesitate to contact us at info@rune-jakobsen.dk so that we can guide you to the right choice before you order.

Here you will find a comprehensive overview of all terms and conditions for your purchase from Rune-Jakobsen Design. We have done everything to make everything as clear and understandable as possible. You are welcome to contact us if you have any questions.

Prices, discounts and payment

Currency, VAT and prices

All prices in the webshop are displayed in your local currency. Prices for customers in the EU, UK, Switzerland and Norway always include the applicable VAT. Further information on customs duties and fees can be found in the section below.

Fixed, fair prices

We believe in the value of good craftsmanship – and this is reflected in our prices, which are the same for all customers all year round. We do not participate in discount campaigns such as Black Friday, and you will not find discount codes for our shop on external sites or offer services.

It's a conscious choice: We don't want to discriminate against our customers, so instead of short-term or individual discounts, we offer quality products at fair prices and these benefits that are always available to everyone:

• If you buy 3 or more tea towels, you automatically get a 10% discount.
• Find great deals on discontinued models and prototypes in our outlet .

💳 Payment

We offer secure payments with MasterCard, VISA, PayPal, Apple Pay, Google Pay, Shop Pay and MobilePay. All payment information is transmitted via encryption (SSL) so that only you and your card issuer can read it.

When will the money be withdrawn?

• For items in stock: The amount is reserved on your account when you place your order and is only withdrawn when we ship your package.
• Woodworking (custom-made wooden products): These products are handmade to order, therefore the order is considered a binding pre-order.
• The purchase amount will be deducted as soon as your order is approved and production has started. Should you regret your purchase, we will of course refund you the full amount.

📦 DELIVERY

DELIVERY TIMES

As many of our products are handmade and made to order, delivery times vary. You can find the current delivery times on the respective product pages.

Items in stock are usually shipped after 1-2 business days.

🚚 SHIPPING AND PRICES

SHIPPING

We offer flexible delivery options with GLS, DHL or UPS. The exact options and shipping providers depend on your location and will be displayed during the ordering process.

SHIPPING COSTS

Shipping costs depend on your location and the weight of the shipment. Here you will find an overview of our starting prices. The final price is always calculated in the shopping cart.

• Denmark: 49 DKK for parcel shops / 69 DKK for private addresses. Free shipping on orders over 2,500 DKK.
• Sweden: From 135 SEK. Free shipping on orders over 2,500 SEK.
• EU countries: From 9 EUR.
• Norway: DDP from 159 NOK. Free shipping on orders over 4,000 NOK.
• United Kingdom (UK): DDP from 12 GBP.
• Switzerland / Liechtenstein: DDP from 19 CHF.
• USA: DDP from 35 USD.
• Canada: DDP from 49 CAD.
• Australia: DDP from 85 AUD.
• New Zealand: From 89 NZD.
• Rest of the world: From $35.

🛃 CUSTOMS, VAT AND TAXES

We ship all items in our webshop from Denmark. Below you can find out what this means for you.

🇪🇺 CUSTOMERS FROM EU COUNTRIES

For orders from an EU country, VAT is automatically adjusted to your local rate – you pay exactly the amount shown. No hidden costs at checkout and no extra delivery costs.

n>🇳🇴 CUSTOMERS FROM NORWAY

We are VAT registered in Norway (VOEC 2060051) and charge Norwegian VAT directly in the online store — regardless of order size.

Customs:

• Products with a value of less than 3,000 NOK are not subject to customs duties. These orders are shipped DAP (Delivered At Place) — VAT is paid at checkout, no additional charges upon delivery.
• Products with a value over 3,000 NOK may be subject to customs duties depending on the product type. These orders are shipped DDP (Delivered Duty Paid) — any customs duties are calculated and paid directly in the online store, so you always know the full price in advance.

No surprise fees, no customs delays — just hassle-free delivery straight to your door.

If you would like to check in advance whether customs duties apply to a product, you can find further information here: Customs Calculator . If you have any questions, please feel free to contact Kari at info@rune-jakobsen.dk .

🇨🇭CUSTOMER FROM SWITZERLAND

We ship to Switzerland via DDP (Delivered Duty Paid). Customs and Swiss VAT (8.1%) are calculated and paid directly at checkout - the total price shown is the final price. No additional fees are charged upon delivery.

🇬🇧 CUSTOMERS FROM THE UNITED KINGDOM

VAT and any applicable customs duties are calculated and paid directly during the payment process in the webshop - so you know the total price in advance.
No hidden fees, no customs delays, just hassle-free delivery straight to your home.

🇺🇸 CUSTOMERS FROM THE USA

When you shop with us, we ship your order DDP (Delivered Duty Paid). This means that customs and import duties are calculated and paid directly in the shopping cart in our webshop – so you know the total price in advance.
No hidden fees, no customs delays, just hassle-free delivery straight to your home.

🇦🇺 CUSTOMERS FROM AUSTRALIA

We ship DAP (Delivered At Place) to Australia. Thanks to Australia's high duty-free threshold, orders under AUD 1,000 are not subject to import duties or customs fees upon arrival.

For orders over AUD 1,000, Australian import duties and GST (10%) may apply, which will be collected by Australian Customs upon delivery.

🇨🇦 CUSTOMERS FROM CANADA AND OTHER COUNTRIES OUTSIDE THE EU

For countries outside the EU, orders are shipped as "Delivered At Place" (DAP).

This means for you as a customer:

• You are responsible for paying all import duties and taxes charged by the shipping company upon arrival of the goods in your country. These may include customs duties, import VAT and handling fees.
• These fees are set by the local authorities in your country and are beyond our control.

Good to know: Many countries have a threshold value above which orders are exempt from customs duties. If in doubt, we recommend that you check the applicable regulations for your country with your local customs authorities.

By completing a purchase, you agree to these terms and conditions.

Returns and complaints

30-day cancellation policy

You have 30 days from the date of receipt of the goods to notify us that you wish to cancel your purchase. You then have a further 8 days to return the goods. The right of cancellation applies to all standard products.

Exception: For custom-made products, the right of withdrawal only applies if this has been agreed in writing in advance.

How can I return something?

1. Please notify us of your return at info@rune-jakobsen.dk
2. Pack the item securely, in unused and undamaged condition.
3. Send the package to:

Sender address:
Rune Jakobsen Design
Attention: Kari Rune-Jakobsen
Tiendemarken 14 A, Gudum
9280 Storvorde
Denmark

You are responsible for the costs of returning the item, unless it is a complaint.

Danish customers can order a return label via Shipmondo here (only applies to cancellations).

Once we have received the returned item, we will refund you the full purchase price.

Complaint

According to Danish purchase legislation, you have a two-year warranty against manufacturing and material defects. The warranty does not cover defects or wear and tear caused by improper use, damage or lack of maintenance.

If you wish to complain about an item, please contact us as soon as possible, but no later than 14 days after you have discovered the defect. In the event of a justified complaint, we will of course cover the costs of return shipping.

Legal and contact

Disclaimer and intellectual property rights

All products are sold as is. The customer is responsible for their safe and correct use. Rune-Jakobsen Design is not liable for damage resulting from misuse or incorrect use. All content on this website (texts, images, design) belongs to Rune-Jakobsen Design and may not be copied without written permission.

Company information

Rune Jakobsen Design
by Torben & Kari Rune-Jakobsen
Tiendemarken 14 A, Gudum
9280 Storvorde, Denmark
CVR number: DK27029167
Norwegian VOEC: 2060051

Contact us

Please contact us if you have any questions.

Phone: (+45) 4243 2376
Email: info@rune-jakobsen.dk

📦 DELIVERY

DELIVERY TIMES

As many of our products are handmade and made to order, delivery times vary. You can find the current delivery times on the respective product pages.

Items in stock are usually shipped after 1-2 business days.

🚚 SHIPPING AND PRICES

SHIPPING

We offer flexible delivery options with GLS, DHL or UPS. The exact options and shipping providers depend on your location and will be displayed during the ordering process.

SHIPPING COSTS

Shipping costs depend on your location and the weight of the shipment. Here you will find an overview of our starting prices. The final price is always calculated in the shopping cart.

• Denmark: 49 DKK for parcel shops / 69 DKK for private addresses. Free shipping on orders over 2,500 DKK.
• Sweden: From 135 SEK. Free shipping on orders over 2,500 SEK.
• EU countries: From 9 EUR.
• Norway: DDP from 159 NOK. Free shipping on orders over 4,000 NOK.
• United Kingdom (UK): DDP from 12 GBP.
• Switzerland / Liechtenstein: DDP from 19 CHF.
• USA: DDP from 35 USD.
• Canada: DDP from 49 CAD.
• Australia: DDP from 85 AUD.
• New Zealand: From 89 NZD.
• Rest of the world: From $35.

🛃 CUSTOMS, VAT AND TAXES

We ship all items in our webshop from Denmark. Below you can find out what this means for you.

🇪🇺 CUSTOMERS FROM EU COUNTRIES

For orders from an EU country, VAT is automatically adjusted to your local rate – you pay exactly the amount shown. No hidden costs at checkout and no extra delivery costs.

🇳🇴 CUSTOMERS FROM NORWAY

We are VAT registered in Norway (VOEC 2060051) and charge Norwegian VAT directly in the online store — regardless of order size.

Customs:

• Products with a value of less than 3,000 NOK are not subject to customs duties. These orders are shipped DAP (Delivered At Place) — VAT is paid at checkout, no additional charges upon delivery.
• Products with a value over 3,000 NOK may be subject to customs duties depending on the product type. These orders are shipped DDP (Delivered Duty Paid) — any customs duties are calculated and paid directly in the online store, so you always know the full price in advance.

No surprise fees, no customs delays — just hassle-free delivery straight to your door.

If you would like to check in advance whether customs duties apply to a product, you can find further information here: Customs Calculator . If you have any questions, please feel free to contact Kari at info@rune-jakobsen.dk .

🇨🇭CUSTOMER FROM SWITZERLAND

We ship to Switzerland via DDP (Delivered Duty Paid). Customs and Swiss VAT (8.1%) are calculated and paid directly at checkout - the total price shown is the final price. No additional fees are charged upon delivery.

🇬🇧 CUSTOMERS FROM THE UNITED KINGDOM

VAT and any applicable customs duties are calculated and paid directly during the payment process in the webshop - so you know the total price in advance.
No hidden fees, no customs delays, just hassle-free delivery straight to your home.

🇺🇸 CUSTOMERS FROM THE USA

When you shop with us, we ship your order DDP (Delivered Duty Paid). This means that customs and import duties are calculated and paid directly in the shopping cart in our webshop – so you know the total price in advance.
No hidden fees, no customs delays, just hassle-free delivery straight to your home.

🇦🇺 CUSTOMERS FROM AUSTRALIA

We ships DAP (Delivered At Place) to Australia. Thanks to Australia's high duty-free threshold, orders under AUD 1,000 are not subject to import duties or customs fees upon arrival.

For orders over AUD 1,000, Australian import duties and GST (10%) may apply, which will be collected by Australian Customs upon delivery.

🇨🇦 CUSTOMERS FROM CANADA AND OTHER COUNTRIES OUTSIDE THE EU

For countries outside the EU, orders are shipped as "Delivered At Place" (DAP).

This means for you as a customer:

• You are responsible for paying all import duties and taxes charged by the shipping company upon arrival of the goods in your country. These may include customs duties, import VAT and handling fees.
• These fees are set by the local authorities in your country and are beyond our control.

Good to know: Many countries have a threshold value above which orders are exempt from customs duties. If in doubt, we recommend that you check the applicable regulations for your country with your local customs authorities.

By completing a purchase, you agree to these terms and conditions.

Returns and complaints

30-day cancellation policy

You have 30 days from the date of receipt of the goods to notify us that you wish to cancel your purchase. You then have a further 8 days to return the goods. The right of cancellation applies to all standard products.

Exception: For custom-made products, the right of withdrawal only applies if this has been agreed in writing in advance.

How can I return something?

1. Please notify us of your return at info@rune-jakobsen.dk
2. Pack the item securely, in unused and undamaged condition.
3. Send the package to:

Sender address:
Rune Jakobsen Design
Attention: Kari Rune-Jakobsen
Tiendemarken 14 A, Gudum
9280 Storvorde
Denmark

You are responsible for the costs of returning the item, unless it is a complaint.

Danish customers can order a return label via Shipmondo here (only applies to cancellations).

Once we have received the returned item, we will refund you the full purchase price.

Complaint

According to Danish purchase legislation, you have a two-year warranty against manufacturing and material defects. The warranty does not cover defects or wear and tear caused by improper use, damage or lack of maintenance.

If you wish to complain about an item, please contact us as soon as possible, but no later than 14 days after you have discovered the defect. In the event of a justified complaint, we will of course cover the costs of return shipping.

Legal and contact

Disclaimer and intellectual property rights

All products are sold as is. The customer is responsible for their safe and correct use. Rune-Jakobsen Design is not liable for damage resulting from misuse or incorrect use. All content on this website (texts, images, design) belongs to Rune-Jakobsen Design and may not be copied without written permission.

Company information

Rune Jakobsen Design
by Torben & Kari Rune-Jakobsen
Tiendemarken 14 A, Gudum
9280 Storvorde, Denmark
CVR number: DK27029167
Norwegian VOEC: 2060051

Contact us

Please contact us if you have any questions.

Phone: (+45) 4243 2376
Email: info@rune-jakobsen.dk

⏎ Right of withdrawal

You have 30 days after receipt to notify us that you regret the purchase, and then you have an additional 8 days to send it back.

The right of withdrawal applies to all standard products in the webshop.

The right of withdrawal and return for custom-made products in special sizes is only valid if a special (written) agreement has been made.

If you regret your purchase and return the item(s), we will refund the full purchase amount when the item(s) are delivered back to us in unused and undamaged condition.

⛓️‍💥 Complaints

According to the Danish Sales Act, Rune-Jakobsen Design grants a 2-year warranty from the invoice date for manufacturing and material defects (defects).

Complaints about defects or damage to delivered products must be made to Rune-Jakobsen Design within 14 days of receipt of the item(s).

The right of complaint does not cover errors, damage or wear and tear, directly or indirectly resulting from incorrect operation, incorrect maintenance, violence or unauthorized interventions.

If you cancel your purchase, you can use a shipping company of your choice and bear the costs associated with the return.

When returning due to a complaint, Rune-Jakobsen Design will cover the return costs.

Returns must be made to:

Rune Jakobsen Design
Attn: Kari Rune-Jakobsen
Tiendemarken 14 A, Gudum
9280 Storvorde
Denmark

🛃 Customs, VAT and taxes

We ship all items from our workshop and warehouse in Denmark. Below you can see what this means for you — find your country and read exactly what applies.

🇪🇺 Customers from EU countries

For orders from an EU country, VAT is automatically adjusted to your local rate, and there are of course no customs or import fees within the EU. The price you see at checkout is the final price.

🇳🇴 Customers from Norway

We are VAT registered in Norway (VOEC 3053342) and collect Norwegian VAT and any customs duties directly in the webshop.

• Products with a value of less than 3,000 NOK are not subject to customs duties.
• Products with a value of over 3,000 NOK may be subject to customs duties, depending on the product type. If this applies to your order, the customs duties will be calculated at checkout — you will not pay anything extra upon delivery.

We ship all orders Delivered Duty Paid (DDP). This means that VAT and any import duties have been paid in advance in the webshop. The price you see at checkout is the final price — no unexpected fees, no customs delays, just hassle-free delivery straight to your door.

In rare cases, it may happen that the shipping company mistakenly tries to collect customs duties or VAT again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately at info@rune-jakobsen.dk so that we can help you further. In most cases, the simplest solution is for you to pay the amount collected to the shipping company, after which we will immediately refund you the full amount.

If you have questions about customs, VAT or delivery, you are always welcome to contact Kari at info@rune-jakobsen.dk — you will always get a personal answer.

🇨🇭 Customers from Switzerland and Liechtenstein

We ship all orders DDP (Delivered Duty Paid). Swiss VAT (8.1%) and any customs duties are calculated and paid directly at checkout — the total price shown is the final price. There are no additional fees charged upon delivery.

In rare cases, it may happen that the shipping company mistakenly tries to collect VAT or customs duties again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately at info@rune-jakobsen.dk so that we can help you further. In most cases, the simplest solution is for you to pay the amount collected to the shipping company, after which we will immediately refund you the full amount.

🇬🇧 Customers from the UK

UK VAT is charged directly at checkout — just like in a UK store.

All orders are shipped DDP (Delivered Duty Paid). Any customs and import duties are calculated and paid in advance in the webshop, so the price you see at checkout is the final price. No hidden fees, no customs delays — just hassle-free delivery straight to your door.

In rare cases, it may happen that the shipping company mistakenly tries to collect VAT or customs duties again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately atrline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current">info@rune-jakobsen.dk , so that we can help you further. In most cases, the simplest solution is for you to pay the amount charged to the shipping company, after which we will immediately refund you the full amount.

🇺🇸 Customers from the USA

All orders are shipped DDP (Delivered Duty Paid). Duties and import taxes are calculated and paid directly at checkout — so you know the total price before you order. No US sales tax is charged. The price you see at checkout is the final price: no hidden fees, no customs delays, just hassle-free delivery straight to your door.

In rare cases, it may happen that the shipping company mistakenly tries to collect customs duties or taxes again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately at info@rune-jakobsen.dk so that we can help you further. In most cases, the simplest solution is for you to pay the amount collected to the shipping company, after which we will immediately refund you the full amount.

🇦🇺 Customers from Australia

We ship DAP (Delivered At Place) to Australia and GST is not charged at checkout. Whether your order will be subject to tax upon arrival depends on one simple threshold:

Orders under AUD 1,000: No duty, no GST, no fees. Your order is delivered directly to your door at no additional cost — the price at checkout plus shipping is all that matters.

Orders over AUD 1,000: Australian authorities charge import duties and GST, which the carrier will settle with you before delivery. Here's how it's calculated:

1. Customs duty: approximately 5% of the price of the goods (the rate depends on the type of goods).
2. GST: 10% of goods + freight + customs duty.
3. Processing fee: a fixed fee for customs clearance from authorities and the shipping company, typically AUD 100–200 total.

Calculation example: You order goods for AUD 1,600 with AUD 150 in shipping.

• Duty: 5% of 1,600 = AUD 80
• GST: 10% of (1,600 + 150 + 80) = AUD 183
• Processing fee: approx. AUD 100–200
• Total import costs: approximately AUD 360–460 — on top of what you paid at checkout.

Good to know: The limit applies per shipment. So if your order is just over AUD 1,000, it may be best to either keep the order below the limit or add a little more to your cart so that the import costs are spread over a larger purchase — the processing fee is the same whether the order is AUD 1,100 or AUD 3,000.

If you are in doubt about what this means for your particular order, please write to us at info@rune-jakobsen.dk before ordering.

🇨🇦 Customers from Canada

We ship DAP (Delivered At Place) to Canada. Canadian sales tax (GST/HST) and any handling fee will be charged. by the shipping company upon import.

All of our products — with the exception of the Japan collection — are of EU origin and can therefore be imported duty-free under the EU-Canada Free Trade Agreement (CETA). Products from our Japan collection may be subject to customs duties at the regular Canadian rates.

🌍 Customers from other countries

For other countries outside the EU, orders are shipped DAP (Delivered At Place). This means that any import duties, local VAT and handling fees are collected by the shipping company when the goods arrive in your country.

These fees are set by your local authorities and are beyond our control. Many countries have a threshold below which orders are exempt - if in doubt, please check with your local customs authorities or write to us before ordering.