Caille – handmade ceramic quail in several sizes and colours

Heidi Caillard was born in 1932 in Basel, Switzerland. From 1949 to 1954 she studied fine arts at the Basel School of Arts and Crafts, and in 1962 she continued at the Lausanne School of Ceramics.

In 1968, she settled in Blauzac, a small village near Uzès, where she opened a ceramics workshop and showroom in the middle of the village. One of her customers, Daniel Caillard – a soldier stationed at the Garon air base near Nîmes – later became her husband.

In 1971, their first child, Adrien, was born. That same year, the couple bought a completely dilapidated farmhouse in Lussan – a house that had once belonged to the ancestors of the writer André Gide. They spent ten years renovating it, and already in 1974, in the middle of the work, they moved both the workshop and the shop there.

 

In 1994, Adrien Caillard took over the business – initially to relieve Heidi, but driven by his passion for the craft, he gradually became fully involved. He quickly learned everything there was to learn and acquired the necessary expertise. He optimized the packaging and structured the entire production process, without ever compromising the manual techniques that underlie each individual piece. The improvements opened the door to professional customers, and with participation in the international home furnishings fair in Paris – Maison et Objet – and numerous press reviews, the small workshop gradually achieved international recognition.

In 2000, an additional workshop was built in the same architectural style as the original mas. An impressive wooden structure designed by Daniel Sechet (atbc.fr) added 200 square meters of free, column-free workspace.

Today, a dedicated team maintains the quality and spirit that Heidi founded. Heidi herself, despite her age, still occasionally draws new pieces.

In 2011, Adrien launched a new chapter: Adrien's Caravan – a distillation of the expertise and love for the craft he has built up over decades.

His most famous creation is undoubtedly the guinea fowl – to many today it is simply the “Lussan guinea fowl”. The bird took shape in Heidi’s imagination already during her school days, and the living bird was already in the garden. The idea of a stylized, expressive sculpture was naturally on her mind from the beginning – but the path to the final form required long days of sketching, building and breaking down, over and over again, until the proportions were exactly right.

Inspiration: Les Céramiques de Lussan — ceramics with roots in a southern French village

Relevant products and collections

• Les Céramiques de Lussan
• Dorte Visby Ceramics

Inspiration: Les Céramiques de Lussan — ceramics with roots in a southern French village

Relevant products and collections

• Les Céramiques de Lussan
• Dorte Visby Ceramics
• Bowls

Real products, honest pictures

With us, craftsmanship, materials and aesthetics are at the heart of everything we do. Our product images are designed to give you an honest and inspiring impression of what you're getting – without unnecessary staging.

The vast majority of product photos in our webshop are therefore taken by us – whether it's a grinder, a knife holder, a serving board or one of our textiles. The images of our wooden products always show genuine, handmade products that we photograph before they are packed and sent to their new owners.

To give you a better idea of ​​how the products will look in different homes and kitchens, we sometimes insert these original photos into AI-generated rooms or backgrounds. Only the background is artificial – the product itself is never altered or AI-generated. Every grain, edge, color, and detail you see belongs to the physical product we created.

We also occasionally receive photos from satisfied customers who give us permission to use them in the webshop. These photos provide an honest and inspiring insight into how our products look in real homes and environments.

No artificial product renderings. No misleading visual enhancements. Just real craftsmanship, photographed honestly.

Indicative images when choosing a variant

We are constantly expanding our product gallery. As many of our products come in a variety of sizes and variations, we do not yet have images of all of them. The image shown when you select a product primarily illustrates the selected wood type – not necessarily the specific size or design variation.

Every piece of wood is unique

Wood is a living natural material, and our passion is to create unique products with character. The grain patterns and color play will therefore naturally vary from product to product. Please consider our images as guiding inspiration and an indication of the quality we deliver.

If you have any questions, we're happy to help.

Do you have any questions about design, size, wood type or special requests? Do not hesitate to contact us at info@rune-jakobsen.dk so that we can guide you to the right choice before you order.

Here you will find a comprehensive overview of all terms and conditions for your purchase from Rune-Jakobsen Design. We have done everything to make everything as clear and understandable as possible. You are welcome to contact us if you have any questions.

Prices, discounts and payment

Currency, VAT and prices

All prices in the webshop are displayed in your local currency. Prices for customers in the EU, UK, Switzerland and Norway always include the applicable VAT. Further information on customs duties and fees can be found in the section below.

Fixed, fair prices

We believe in the value of good craftsmanship – and this is reflected in our prices, which are the same for all customers all year round. We do not participate in discount campaigns such as Black Friday, and you will not find discount codes for our shop on external sites or offer services.

It's a conscious choice: We don't want to discriminate against our customers, so instead of short-term or individual discounts, we offer quality products at fair prices and these benefits that are always available to everyone:

• If you buy 3 or more tea towels, you automatically get a 10% discount.
• Find great deals on discontinued models and prototypes in our outlet .

💳 Payment

We offer secure payments with MasterCard, VISA, PayPal, Apple Pay, Google Pay, Shop Pay and MobilePay. All payment information is transmitted via encryption (SSL) so that only you and your card issuer can read it.

When will the money be withdrawn?

• For items in stock: The amount is reserved on your account when you place your order and is only withdrawn when we ship your package.
• Woodworking (custom-made wooden products): These products are handmade to order, therefore the order is considered a binding pre-order.
• The purchase amount will be deducted as soon as your order is approved and production has started. Should you regret your purchase, we will of course refund you the full amount.

📦 DELIVERY

DELIVERY TIMES

As many of our products are handmade and made to order, delivery times vary. You can find the current delivery times on the respective product pages.

Items in stock are usually shipped after 1-2 business days.

🚚 SHIPPING AND PRICES

SHIPPING

We offer flexible delivery options with GLS, DHL or UPS. The exact options and shipping providers depend on your location and will be displayed during the ordering process.

SHIPPING COSTS

Shipping costs depend on your location and the weight of the shipment. Here you will find an overview of our starting prices. The final price is always calculated in the shopping cart.

• Denmark: 49 DKK for parcel shops / 69 DKK for private addresses. Free shipping on orders over 2,500 DKK.
• Sweden: From 135 SEK. Free shipping on orders over 2,500 SEK.
• EU countries: From 9 EUR.
• Norway: DDP from 159 NOK. Free shipping on orders over 4,000 NOK.
• United Kingdom (UK): DDP from 12 GBP.
• Switzerland / Liechtenstein: DDP from 19 CHF.
• USA: DDP from 35 USD.
• Canada: DDP from 49 CAD.
• Australia: DDP from 85 AUD.
• New Zealand: From 89 NZD.
• Rest of the world: From $35.

🛃 CUSTOMS, VAT AND TAXES

We ship all items in our webshop from Denmark. Below you can find out what this means for you.

🇪🇺 CUSTOMERS FROM EU COUNTRIES

For orders from an EU country, VAT is automatically adjusted to your local rate – you pay exactly the amount shown. No hidden costs at checkout and no extra delivery costs.

n>🇳🇴 CUSTOMERS FROM NORWAY

We are VAT registered in Norway (VOEC 2060051) and charge Norwegian VAT directly in the online store — regardless of order size.

Customs:

• Products with a value of less than 3,000 NOK are not subject to customs duties. These orders are shipped DAP (Delivered At Place) — VAT is paid at checkout, no additional charges upon delivery.
• Products with a value over 3,000 NOK may be subject to customs duties depending on the product type. These orders are shipped DDP (Delivered Duty Paid) — any customs duties are calculated and paid directly in the online store, so you always know the full price in advance.

No surprise fees, no customs delays — just hassle-free delivery straight to your door.

If you would like to check in advance whether customs duties apply to a product, you can find further information here: Customs Calculator . If you have any questions, please feel free to contact Kari at info@rune-jakobsen.dk .

🇨🇭CUSTOMER FROM SWITZERLAND

We ship to Switzerland via DDP (Delivered Duty Paid). Customs and Swiss VAT (8.1%) are calculated and paid directly at checkout - the total price shown is the final price. No additional fees are charged upon delivery.

🇬🇧 CUSTOMERS FROM THE UNITED KINGDOM

VAT and any applicable customs duties are calculated and paid directly during the payment process in the webshop - so you know the total price in advance.
No hidden fees, no customs delays, just hassle-free delivery straight to your home.

🇺🇸 CUSTOMERS FROM THE USA

When you shop with us, we ship your order DDP (Delivered Duty Paid). This means that customs and import duties are calculated and paid directly in the shopping cart in our webshop – so you know the total price in advance.
No hidden fees, no customs delays, just hassle-free delivery straight to your home.

🇦🇺 CUSTOMERS FROM AUSTRALIA

We ship DAP (Delivered At Place) to Australia. Thanks to Australia's high duty-free threshold, orders under AUD 1,000 are not subject to import duties or customs fees upon arrival.

For orders over AUD 1,000, Australian import duties and GST (10%) may apply, which will be collected by Australian Customs upon delivery.

🇨🇦 CUSTOMERS FROM CANADA AND OTHER COUNTRIES OUTSIDE THE EU

For countries outside the EU, orders are shipped as "Delivered At Place" (DAP).

This means for you as a customer:

• You are responsible for paying all import duties and taxes charged by the shipping company upon arrival of the goods in your country. These may include customs duties, import VAT and handling fees.
• These fees are set by the local authorities in your country and are beyond our control.

Good to know: Many countries have a threshold value above which orders are exempt from customs duties. If in doubt, we recommend that you check the applicable regulations for your country with your local customs authorities.

By completing a purchase, you agree to these terms and conditions.

Returns and complaints

30-day cancellation policy

You have 30 days from the date of receipt of the goods to notify us that you wish to cancel your purchase. You then have a further 8 days to return the goods. The right of cancellation applies to all standard products.

Exception: For custom-made products, the right of withdrawal only applies if this has been agreed in writing in advance.

How can I return something?

1. Please notify us of your return at info@rune-jakobsen.dk
2. Pack the item securely, in unused and undamaged condition.
3. Send the package to:

Sender address:
Rune Jakobsen Design
Attention: Kari Rune-Jakobsen
Tiendemarken 14 A, Gudum
9280 Storvorde
Denmark

You are responsible for the costs of returning the item, unless it is a complaint.

Danish customers can order a return label via Shipmondo here (only applies to cancellations).

Once we have received the returned item, we will refund you the full purchase price.

Complaint

According to Danish purchase legislation, you have a two-year warranty against manufacturing and material defects. The warranty does not cover defects or wear and tear caused by improper use, damage or lack of maintenance.

If you wish to complain about an item, please contact us as soon as possible, but no later than 14 days after you have discovered the defect. In the event of a justified complaint, we will of course cover the costs of return shipping.

Legal and contact

Disclaimer and intellectual property rights

All products are sold as is. The customer is responsible for their safe and correct use. Rune-Jakobsen Design is not liable for damage resulting from misuse or incorrect use. All content on this website (texts, images, design) belongs to Rune-Jakobsen Design and may not be copied without written permission.

Company information

Rune Jakobsen Design
by Torben & Kari Rune-Jakobsen
Tiendemarken 14 A, Gudum
9280 Storvorde, Denmark
CVR number: DK27029167
Norwegian VOEC: 2060051

Contact us

Please contact us if you have any questions.

Phone: (+45) 42 43 23 76
Email: info@rune-jakobsen.dk

🛃 Customs, VAT and taxes

We ship all items from our workshop and warehouse in Denmark. Below you can see what this means for you — find your country and read exactly what applies.

🇪🇺 Customers from EU countries

For orders from an EU country, VAT is automatically adjusted to your local rate, and there are of course no customs or import fees within the EU. The price you see at checkout is the final price.

🇳🇴 Customers from Norway

We are VAT registered in Norway (VOEC 3053342) and collect Norwegian VAT and any customs duties directly in the webshop.

• Products with a value of less than 3,000 NOK are not subject to customs duties.
• Products with a value of over 3,000 NOK may be subject to customs duties, depending on the product type. If this applies to your order, the customs duties will be calculated at checkout — you will not pay anything extra upon delivery.

We ship all orders Delivered Duty Paid (DDP). This means that VAT and any import duties have been paid in advance in the webshop. The price you see at checkout is the final price — no unexpected fees, no customs delays, just hassle-free delivery straight to your door.

In rare cases, it may happen that the shipping company mistakenly tries to collect customs duties or VAT again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately at info@rune-jakobsen.dk so that we can help you further. In most cases, the simplest solution is for you to pay the amount collected to the shipping company, after which we will immediately refund you the full amount.

If you have questions about customs, VAT or delivery, you are always welcome to contact Kari at info@rune-jakobsen.dk — you will always get a personal answer.

🇨🇭 Customers from Switzerland and Liechtenstein

We ship all orders DDP (Delivered Duty Paid). Swiss VAT (8.1%) and any customs duties are calculated and paid directly at checkout — the total price shown is the final price. There are no additional fees charged upon delivery.

In rare cases, it may happen that the shipping company mistakenly tries to collect VAT or customs duties again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately at info@rune-jakobsen.dk so that we can help you further. In most cases, the simplest solution is for you to pay the amount collected to the shipping company, after which we will immediately refund you the full amount.

🇬🇧 Customers from the UK

UK VAT is charged directly at checkout — just like in a UK store.

All orders are shipped DDP (Delivered Duty Paid). Any customs and import duties are calculated and paid in advance in the webshop, so the price you see at checkout is the final price. No hidden fees, no customs delays — just hassle-free delivery straight to your door.

In rare cases, it may happen that the shipping company mistakenly tries to collect VAT or customs duties again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately at1 decoration-current/40 hover:decoration-current focus:decoration-current" href="mailto:info@rune-jakobsen.dk">info@rune-jakobsen.dk , so that we can help you further. In most cases, the simplest solution is for you to pay the amount charged to the shipping company, after which we will immediately refund you the full amount.

🇺🇸 Customers from the USA

All orders are shipped DDP (Delivered Duty Paid). Duties and import taxes are calculated and paid directly at checkout — so you know the total price before you order. No US sales tax is charged. The price you see at checkout is the final price: no hidden fees, no customs delays, just hassle-free delivery straight to your door.

In rare cases, it may happen that the shipping company mistakenly tries to collect customs duties or taxes again upon delivery, even though everything has already been paid. Should this happen, please contact us immediately at info@rune-jakobsen.dk so that we can help you further. In most cases, the simplest solution is for you to pay the amount collected to the shipping company, after which we will immediately refund you the full amount.

🇦🇺 Customers from Australia

We ship DAP (Delivered At Place) to Australia and GST is not charged at checkout. Whether your order will be subject to tax upon arrival depends on one simple threshold:

Orders under AUD 1,000: No duty, no GST, no fees. Your order is delivered directly to your door at no additional cost — the price at checkout plus shipping is all that matters.

Orders over AUD 1,000: Australian authorities charge import duties and GST, which the carrier will settle with you before delivery. Here's how it's calculated:

1. Customs duty: approximately 5% of the price of the goods (the rate depends on the type of goods).
2. GST: 10% of goods + freight + customs duty.
3. Processing fee: a fixed fee for customs clearance from authorities and the shipping company, typically AUD 100–200 total.

Calculation example: You order goods for AUD 1,600 with AUD 150 in shipping.

• Duty: 5% of 1,600 = AUD 80
• GST: 10% of (1,600 + 150 + 80) = AUD 183
• Processing fee: approx. AUD 100–200
• Total import costs: approximately AUD 360–460 — on top of what you paid at checkout.

Good to know: The limit applies per shipment. So if your order is just over AUD 1,000, it may be best to either keep the order below the limit or add a little more to your cart so that the import costs are spread over a larger purchase — the processing fee is the same whether the order is AUD 1,100 or AUD 3,000.

If you are in doubt about what this means for your particular order, please write to us at info@rune-jakobsen.dk before ordering.

🇨🇦 Customers from Canada

We ship DAP (Delivered At Place) to Canada. Canadian sales tax (GST/HST) and any handling fee will be charged. by the shipping company upon import.

All of our products — with the exception of the Japan collection — are of EU origin and can therefore be imported duty-free under the EU-Canada Free Trade Agreement (CETA). Products from our Japan collection may be subject to customs duties at the regular Canadian rates.

🌍 Customers from other countries

For other countries outside the EU, orders are shipped DAP (Delivered At Place). This means that any import duties, local VAT and handling fees are collected by the shipping company when the goods arrive in your country.

These fees are set by your local authorities and are beyond our control. Many countries have a threshold below which orders are exempt - if in doubt, please check with your local customs authorities or write to us before ordering.