Delivery and shipping

📦 Delivery

Delivery times

As many of our products are handmade to order, delivery times vary. Here is an overview so you know what to expect:

Woodworks (Rune-Jakobsen wood products):
Due to high demand for the handmade products from Rune-Jakobsen woodworks, delivery time must be expected. The current delivery time is stated under each individual product on the product pages. If you have any questions before ordering, you are very welcome to contact Kari on tel. (+45) 42 43 23 76 or email info@rune-jakobsen.dk
Ceramics & certain kitchen knives (Ansø of Denmark and M-knives)
These products are also made to order. Expect a delivery time of approximately 2-3 weeks.
In stock items (1-2 day delivery):
Spice mills, jewelry from Scherning CPH, home textiles and Japanese chef's knives are in stock and shipped within 1-2 business days.
Læsø Plaid:
Expect a delivery time of approximately 5-7 business days.

🚚 Shipping & Prices

Shipping

We offer flexible delivery with GLS, DHL or UPS. The exact options and carriers depend on your location and will be presented to you at checkout.

Shipping prices

The price for delivery depends on your location and the weight of the shipment. Here is an overview of our starting prices. The final price is always calculated at checkout.

Denmark: 49 DKK to parcel shop / 69 DKK to private address. Free shipping on purchases over 2,500 DKK.
Sweden: From 135 SEK. Free shipping on purchases over 2,500 SEK.
EU countries: From 9 EUR.
Norway: From NOK 159. (See customs and VAT info below).
United Kingdom (UK): From 12 GBP.
Switzerland / Liechtenstein: From 19 CHF.
United States: From 35 USD.
Canada: From 49 CAD.
Australia: From 85 AUD.
New Zealand: From 89 NZD.
Rest of the world: From 35 USD.

🛃 Customs, VAT & Taxes

We ship all items from our base in Denmark (EU). Below you can see what this means for you.

🇪🇺 Orders within the EU

If you are purchasing from an EU country, the price you see at checkout is the final price. All prices include your local country's VAT and you will not be charged any additional fees upon delivery.

🇳🇴 Customers in Norway

If you are shopping from Norway, you can feel completely safe. The price you see at checkout is the final and total price. This is because we ship your package as 'Delivered Duty Paid' (DDP).

We are VAT registered in Norway ( VOEC no. 2060051 ) and charge Norwegian VAT directly in the webshop.
Any customs duties for your items will be calculated and included in the total price at checkout.

In other words, you will not be charged any additional costs or fees when importing to Norway.

🌎 Orders outside the EU

For other countries outside the EU, orders are sent as 'Delivered At Place' (DAP).

This means for you as a customer:

You are responsible for paying any import charges levied by the shipping company upon arrival in your country. This may include customs duties, import VAT and handling fees.
These fees are set by the local authorities in your country and are beyond our control.

Worth knowing: Many countries have a de minimis threshold where orders under a certain value are exempt from customs duties. We recommend that you check the applicable rules for your country with your local customs authorities if you are in doubt.

By completing a purchase, you agree to these terms.

🇬🇧 Customers in Great Britain (UK)

For purchases up to 135 GBP, our goods are duty free. For orders over this amount, you will be charged UK import duties. Read more from the UK authorities here .

🇺🇸 Customers in the USA

Starting January 1, 2025, orders placed through the Shop app (from Shopify) will automatically be charged applicable US sales tax at checkout. This applies to all states that have sales tax. Orders placed directly in our webshop (including via Shop Pay) are exempt from this automatic calculation and follow the general import rules as described above.