🛃 Customs, VAT and Taxes

We ship all items from our base in Denmark (EU). Below you can see what this means for you.

🇪🇺 For customers residing in the EU

If you are purchasing from an EU country, the price you see at checkout is the final price. All prices include your local country's VAT and you will not be charged any additional fees upon delivery.

🇳🇴 Customers in Norway

We are VAT registered in Norway (VOEC 2060051) and charge Norwegian VAT directly in the webshop. We do not charge customs duties.

For orders under 3 000 NOK, no customs duties will be charged upon delivery.

For orders over 3 000 NOK, the shipping company will charge you for customs duties upon delivery.

NOTE: In some cases, we experience that the shipping company mistakenly also charges VAT upon delivery of orders over 3 000 NOK.

Should this happen, we recommend that you settle the full amount with the shipping company so that you can receive your package.

Then contact us at info@rune-jakobsen.dk and attach the charge from the shipping company, after which we will refund you the VAT.

🇺🇸/🇨🇦 For US and Canadian customers

Hassle-Free Shipping
We ship all orders to the United States & Canada DDP (Delivered Duty Paid).
This means that import duties and tariffs are calculated and paid directly at checkout in our webshop—no hidden fees or unexpected charges upon delivery.

Orders placed via the Shop app (from Shopify) will automatically be charged applicable US sales tax. Orders placed directly in our webshop follow the general import rules as described above.

🇬🇧 For UK Customers

The majority of our products are handcrafted in Denmark or elsewhere in the EU, and therefore qualify for duty-free import under the EU–UK Trade and Cooperation Agreement (TCA)

This means:

✅ No customs duties

Because most of our products are of EU origin, they are generally not subject to UK import duty. We provide all necessary documentation to ensure a smooth customs process.

If you are in doubt about the country of origin of a product, please contact Kari at kari@rune-jakobsen.dk

UK VAT

We are not registered for UK VAT and therefore do not charge VAT at checkout.

Instead, UK VAT (currently 20%) will be charged upon delivery, regardless of order value.

You will be contacted by the courier (typically DHL, UPS, or similar) and asked to pay VAT before the parcel is delivered.

Please note:

This applies to all orders, regardless of total amount.
There may also be a small handling fee charged by the courier for processing UK import VAT.

🇨🇭 Customers in Switzerland

All orders are shipped as 'Delivered At Place' (DAP). This means that you as the customer are responsible for paying any local import costs (customs, VAT, fees) that are charged by the shipping company upon arrival.

These fees are set by the Swiss authorities and are beyond our control.

🌎 For customers residing in other countries outside the EU

For other countries outside the EU, orders are sent as 'Delivered At Place' (DAP).

This means:

You are responsible for paying any import charges levied by the shipping company upon arrival in your country. This may include customs duties, import VAT and handling fees.
These fees are set by the local authorities in your country and are beyond our control.

Worth knowing: Many countries have a de minimis threshold where orders under a certain value are exempt from customs duties. We recommend that you check the applicable rules for your country with your local customs authorities if you are in doubt.

By completing a purchase, you agree to these terms.