Refund Policy

30 day right of cancellation and return

If you regret your purchase, we will of course refund the entire purchase amount including shipping costs etc.

You (or recipient of the product) have 30 days after receipt to notify us that you regret the purchase, and then you also have 30 days to send it back.

Click here for returns

Rune-Jakobsen Design provides, according to the Sales Act, a 2-year right of complaint from the invoice date for manufacturing and material defects (deficiencies). The right of complaint does not cover errors, damage or wear and tear, directly or indirectly caused by incorrect operation, incorrect maintenance, violence or unauthorized intervention.

The invoice must be presented to Rune-Jakobsen Design in connection with the application of the complaint.

Any complaints about defects in delivered products must be made to Rune-Jakobsen Design within a reasonable period of time after the buyer has or should have discovered the defect. Otherwise, the buyer loses his right to claim the defect.

Subject to change:
Rune-Jakobsen Design reserves the right to change and update the rules and conditions that apply to this website. It is therefore important that you keep yourself informed of any changes.