Refund Policy

Right of cancellation and return

If you regret your purchase, we will of course refund the entire purchase amount including shipping costs etc.

You have 14 days after receiving the item to notify us that you regret the purchase, and then you also have 14 days to send it back.

Complaint
According to the Purchase Act, Rune-Jakobsen.dk grants a 2-year right of complaint from the invoice date for manufacturing and material defects (missing). The right of complaint does not cover errors, damage or wear and tear, directly or indirectly caused by incorrect operation, incorrect maintenance, violence or unauthorized interventions.

The invoice must be presented to Rune-Jakobsen.dk in connection with the application of the complaint.

Any complaints about defects in delivered products must be made to Rune-Jakobsen Design within a reasonable period of time after the Buyer has or should have discovered the defect. Otherwise, the Buyer loses his right to claim the defect.

Reserve for changes:
Rune-Jakobsen Design reserves the right to change and update the rules and conditions that apply to this website. It is therefore important that you continuously keep yourself informed of any changes.