Shipping policy
woodworks:
Produced on order so you must expect a delivery time of approx. 10-15 working days before we send your order.
During peak periods and when ordering furniture, longer delivery times must be expected. These appear on the product pages in the webshop.
If you want to inquire about the current delivery time before ordering, please feel free to contact us by phone (+45) 42434393 or mail info@rune-jakobsen. and get a delivery estimate.
spicegrinders
Is in stock and shipped within 2-3 working days.
Household textiles
Is in stock and shipped within 2-3 working days.
Ceramics and kitchen knives
Produced on order so you must expect a delivery time of approx. 10-15 working days before we send your order.
-- Shipping --
Danmark
DKK 49 to the parcel shop or DKK 69 if you want it delivered directly to your address. Free shipping on purchases over NOK 2,500
European Union
Shipping from 12 Euro. Shipping costs are calculated based on weight.
United States of America - Delivered duty paid (DDP)
From 35 USD. Shipping costs are calculated based on weight.
We automatically calculate any import tax and duty when paying in the online store.
This means that you get your products delivered DDP (Delivery duty paid) with all taxes paid, so you don't have to worry about any additional costs in connection with your purchase from us.
Canada - Delivered duty paid (DDP)
From 55 CAD. Shipping costs are calculated based on weight
We automatically calculate any import tax and duty when paying in the online store.
This means that you get your products delivered DDP (Delivery duty paid) with all taxes paid, so you don't have to worry about any additional costs in connection with your purchase from us.
Australia - Delivered duty paid (DDP)
From 85 AUD. Shipping costs are calculated based on weight
INWe automatically calculate any import tax and duty when paying in the online store.
This means that you get your products delivered DDP (Delivery duty paid) with all taxes paid, so you don't have to worry about any additional costs in connection with your purchase from us.
New Zealand - Delivered duty paid (DDP)
From 110 NZD. Shipping costs are calculated based on weight
We automatically calculate any import tax and duty when paying in the online store.
This means that you get your products delivered DDP (Delivery duty paid) with all taxes paid, so you don't have to worry about any additional costs in connection with your purchase from us.
United Kingdom - Delivered duty paid (DDP)
From 15 GBP. Shipping costs are calculated based on weight
INWe automatically calculate any import tax and duty when paying in the online store.
This means that you get your products delivered DDP (Delivery duty paid) with all taxes paid, so you don't have to worry about any additional costs in connection with your purchase from us.
Switzerland/Liechtenstein - Delivered duty paid (DDP)
From 26 CHF. The shipping costs are calculated by weight When paying in the online shop, we charge the VAT as well as any import taxes and duties.
This means that your DDP (Delivery Duty Paid) products will be delivered, including all taxes, so you don't have to worry about additional costs related to your purchase from us.
Sweden
From 135 SEK. Freight cost is calculated based on weight
Free shipping on purchase > 4 000 SEK
Norge - Delivered duty paid (DDP)
From 175 NOK. Freight costs are calculated by weight.
We automatically calculate VAT and any import duties and charges on payment in the online store; so that you have your products delivered DDP (Delivered duty paid) with all fees paid, so that you do not have to worry about any additional costs associated with your purchase with us.
Free shipping on purchase > 4 000 NK
Rest of the world
From 45 USD. Shipping costs are calculated based on weight.
We automatically calculate any import tax and duty when paying in the online store.
This means that you get your products delivered DDP (Delivery duty paid) with all taxes paid, so you don't have to worry about any additional costs in connection with your purchase from us.
If you come from a country for which the webshop cannot calculate shipping, you are welcome to contact us on phone (+45) 42434393 or mail info@rune-jakobsen.dk for a shipping quote
Shipping costs may differ for shipping of furniture and orders exceeding 10 kg to EU / Non EU contries. Therefore, please contact us before ordering to get specific shipping costs on bathtubs, showcases, heavy chopping boards etc. Send inquiry about shipping costs on specific products on mail info@rune-jakobsen.dk
Betaling
The account information you enter when purchasing goods is sent in encrypted form (SSL) which only you and the purchaser can read. Thus, no one else sees or stores the information about you.
Your payment is reserved in your account immediately after ordering and when the ordered product is specially manufactured at your request withdrawn the purchase amount after a few days - i.e. before dispatch. If you regret your purchase, we will of course refund the full purchase amount.
- We accept payment with Anyday.
With Anyday, you can split your payment. You pay the first installment when the item is ordered, and the remaining amount is paid over the following 3 months. Anyday is free for you as long as you pay on time. With Anyday, you get an account that you can use at all webshops that offer payment through Anyday. Read the terms of Anyday here: www.anyday.io/da/terms-conditions/shopper
Complaint
Rune-Jakobsen Design Provides, according to the EU The Purchase Act 2 years right of claim from invoice date for manufacturing and material defects EU Customers. The right of complaint does not cover errors, damage or wear and tear, directly or indirectly caused by incorrect operation, incorrect maintenance, violence or unauthorized intervention.
The invoice must be presented to Rune-Jakobsen Design The application of the complaint.
Any complaint of deficiencies in delivered products must after the buyer has or should have discovered the deficiency Rune-Jakobsen Design Within 14 days. Otherwise, the buyer loses his right to claim the defect.
Right of withdrawal and return:
If you cancel your purchase, we will refund the entire purchase when the item is returned to our shop.
You (or the recipient of the product) have 30 days after receipt to inform us that you regret the purchase, and then you have another 30 days to send it back.
The right of withdrawal applies to all standard products in the webshop. The right of withdrawal and return for custom made products in special measurements as well as bathtubs and bathtubs are only applicable, where a specific (written) agreement has been reached.
For cabinets and bathtubs:
- We charge a non-refundable deposit of 30% of the purchase amount upon ordering.
- If you cancel your purchase, we will refund the purchase amount excl. 30% deposition
- You (or recipient of the product) have 30 days after receipt to notify us that you regret the purchase, and then you also have 30 days to send it back.
- Purchase amount excl. The deposit is refunded once the product has been returned and received in unsafe condition.
Reservations for changes:
Rune-Jakobsen Design Reserves the right to amend and update the rules and conditions applicable to this website. It is therefore important that you keep yourself informed of any changes.
Contact
(+45) 4243 4393
Hello@rune-jakobsen.de sign