Delivery times & product info, ceramics

All designs are handmade in Dorte Visby's beautiful workshop gallery in Lønstrup, North Jutland.

Dorte Visbywas born in 1968, trained as a potter in 1993 and since 1998 has had a workshop gallery in Lønstrup, North Jutland.

She exhibits both in Denmark and abroad, and in recent years has, among other things, exhibited at SOFA in Chicago and New York, Collect in London and most recently at Superbien in Berlin.

Dorte is also a permanent exhibitor at the ceramics museum 'CLAY' in Middelfart

NOTE that Dorte always tries to create unique products with an exciting visual expression and play of colors. You should therefore take our product photos as a guide and not as an expression of how a standard product looks.

All Dorte's ceramic products are made to order - so when you buy a product in the webshop, we do not pick it from a warehouse shelf, but make it especially for you.Delivery time is 12-14 working days.

You are always welcome to inquire about the expected delivery time for specific products before ordering.Write or ring - then you will receive a delivery estimate 😊

- and of course you have full right of return.

If you would like a delivery estimate before you order or if you have any questions, you are very welcome to call42 43 43 93 or send an email 

• See more from Dorte's production

SHIPPING & DELIVERY

Denmark 🇩🇰
DKK 49 to the parcel shop or DKK 69 if you want it delivered directly to your address. Free shipping on purchases over NOK 2,500

European Union🇪🇺
Shipping from 12€. Shipping costs are calculated based on weight

United States of America🇺🇸
From USD. Shipping costs are calculated based on weight

Canada 🇨🇦
From CAD. Shipping costs are calculated based on weight

Australia 🇦🇺
From AUD.Shipping costs are calculated based on weight

New Zealand 🇳🇿
From 110$ NZD. Shipping costs are calculated based on weight

United Kingdom 🇬🇧
From 15 GBP. Shipping costs are calculated based on weight

Switzerland🇨🇭 / 🇱🇮 Liechtenstein
From CHF 26. Shipping costs are calculated by weight

Sweden 🇸🇪
From SEK 135. The shipping cost is calculated based on weight
Free shipping on purchases >4 000 SEK

Norway 🇳🇴
From NOK 175. Shipping costs are calculated based on weight.
We are registered with Norwegian VOEC number 2060051 and collect VAT on products sold to Norway.Free shipping on purchases >4 000 NOK

Rest of the world 🌐 
From $ 45USD. Shipping costs are calculated based on weight. If you come from a country for which the webshop cannot calculate shipping, you are welcome to contact usfor a shipping quote

Wedon't chargeVAT on Non-EU orders (except from Norway).Customs, VAT and import duties may therefore be imposed orders delivered to countries outside the EU

Shipping costs may differ for shipping of furniture and orders exceeding 10 kg to EU / Non EU contries. Therefore, please contact us before ordering to get specific shipping costs on bathtubs, showcases, heavy chopping boards etc. Send inquiry about shipping costs on specific products.

 

PRICES
All prices in the webshop can be displayed in local currencies. All transactions take place in DKK at the current exchange rate.All prices are incl. 25% VAT / Non EU countries can trade VAT free.Customs and import duties may be imposed if you order from a country outside the EU

PAYMENT 
The account information you enter when purchasing goods is sent in encrypted form (SSL) which only you and the purchaser can read. Thus, no one else sees or stores the information about you.

Your payment is reserved on your account immediately after placing the order and when it was orderedproduct is manufactured specially at your request is raisedthe purchase amount after a few days - i.e. before dispatch. If you regret your purchase, we will of course refund the full purchase amount.

• We accept payment with Anyday.
  With Anyday, you can split your payment. You pay the first installment when the item is ordered, and the remaining amount is paid over the following 3 months. Anyday is free for you as long as you pay on time. With Anyday, you get an account that you can use at all webshops that offer payment through Anyday. Read terms for Anyday here:www.anyday.io/da/terms-conditions/shopper

Right of withdrawal and return 
If you regret your purchase, we will of course refund the entire purchase amount including shipping costs etc.

You (or recipient of the product) have 30 days after receipt to notify us that you regret the purchase, and then you also have 30 days to send it back. In the case of gifts, 30 days count from when the recipient receives the gift.

Complaint
Rune-Jakobsen.dk provides, according to the Sales Act, a 2-year right of complaint from the invoice date for manufacturing and material defects (missing). The right of complaint does not cover errors, damage or wear and tear, directly or indirectly caused by incorrect operation, incorrect maintenance, violence or unauthorized intervention.

The invoice must be presented to Rune-Jakobsen.dk in connection with the application of the complaint.

Any complaints about defects in delivered products must be made to Rune-Jakobsen Design within a reasonable period of time after the Buyer has or should have discovered the defect. Otherwise, the Buyer loses his right to claim the defect.

Subject to change:
Rune-Jakobsen Design reserves the right to continuously change and update prices, terms and conditions.

 

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